A full refund or exchange will be offered to all customers in possession of proof of purchase, provided the merchandise is returned unworn or unused within 28 days from date of purchase. The school shop will accept exchanges on Monday, Wednesday and Friday from 8.40am – 9.00am.
Refunds will be made according to the method of payment at the time of purchase, i.e PayPal.
Because of the nature of some products, we do not offer refunds or exchanges on certain items. This does not affect your statutory rights.
In the event that you have purchased a faulty item, a refund or exchange will be processed at the school. We do not offer postal exchanges or refunds. In lieu of a full refund, and in agreement with the customer, credit note may be given to use in the future.